• Industrial motor system smart cloud network

  • Microgrid Energy Management System

  • Energy storage system smart cloud network

Service system

As a pursuer and advocate of smart energy, Zhiguang has always adhered to the business philosophy of "helping customers use energy safely, economically and comfortably", continues to adhere to product technology innovation and service model innovation, and continuously improves independent innovation capabilities and technological innovation levels. Our customers provide diversified products and technologies, provide better service support and experience, and create greater value for customers.

  • Customer service system covering the whole country

    The company has established a complete service center and spare parts warehouse across the country to respond to the needs of on-site services in a timely manner. On this basis, a service network covering major customer service points and project departments across the country has been established to provide customers and partners with faster, more convenient, comprehensive and thoughtful high-quality services.

  • 24 hours a day service

    The service department has a team with excellent technology and rich experience, providing 24-hour all-weather service to provide customers with fast and timely service and technical support.

Service operation process

Focusing on customer service needs, Zhiguang is committed to promoting the construction and improvement of the service management system, continuously improving the service quality and customer complaint management system, and establishing a collection of service event information, event classification, event early warning response, task assignment, progress tracking and results. A comprehensive service tracking and management mechanism that integrates feedback, continuously improves and innovates the service management model, and continuously improves and enhances user experience.

Motor Butler

Energy storage cloud network

Contact information

Service Phone

Service mailbox

WeChat public account

Service Network

Zhiguang has established seven regional service centers and spare parts warehouses with Guangzhou, Beijing, Shanghai, Xi'an, Chongqing, Wuhan, and Hangzhou as the core. > The service network of the project department can provide customers and partners with faster, more convenient, comprehensive and thoughtful high-quality services.

region Telephone Responsible area
Northern District 18092601243 Beijing, Tianjin, Hebei, Shandong, Heilongjiang, Jilin, Liaoning, 6 provinces and 2 cities in eastern Inner Mongolia
Eastern Region 18826125891 1 city in 4 provinces of Shanghai, Zhejiang, Jiangsu, Fujian and Jiangxi
Southern Region 15989022308 Responsible area: Guangdong, Guangxi, Hainan 3 provinces
Central China 15018725435 Henan, Hubei, Hunan, Anhui 4 provinces
Southwest 18826127691 Sichuan, Yunnan, Guizhou, Chongqing 3 provinces and 1 city
North-west area 15003539421 Shaanxi, Shanxi, Gansu, Ningxia, Xinjiang, Tibet, Qinghai, 8 provinces in central and eastern Inner Mongolia
overseas 15296496196 overseas

Scope of service provision



Installation and commissioning

preventive maintenance

local repair warehouse

spare parts supply

Field Service

optimization service

Intelligent operation and maintenance


Customized program design

Multiple cooperation modes

Training Services

Business consulting